Website features of the Online Business solution

Main Features of Web Hosting & Content Management

Use SiteWalk to edit your web pages as you go
Use FTP to manage your website just like you would with any other web hosting
Integrated customer database grows as customers enquire or interact with your website
Make any type of content secure
Share and syndicate any type of content using RSS
Build communities using forums and blogs and collect customer comments on any type of content
SEO integration into Google, Yahoo and Windows Live
Sophisticated ready-to-go reporting, no need to add any code to your web pages

Announcements, FAQs, Literature
Set Release and Expiry dates on your content
Make any type of content secure
Share and syndicate any type of content using RSS
Create micro-communities by allowing customers to comment on any type of content
Create your own type of searchable content using Web Apps
Create re-usable content snippets which you can use anywhere

Grow your customer databased every time your customers enquire or interact with your website
Keep a history of all past customer enquiries
Allow customers to view their past enquiries via secure 'member only' areas
Allow customers to keep their details updated via secure 'member only' areas
View on a per customer basis details on every action they've taken on your site
Customise and extend the Customer Database to suit your business

Create an unlimited number of RSS channels
Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
Set update frequency of your RSS channels
Reports on RSS usage and items selected from within a feed

Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
Manage your customers' access to any secure area
Set expiry date for customer access to any secure area
Easily email login details to every customer in a secure area
Report on customer logins to each secure area

Comprehensive reporting without having to add a single line of code to your web pages
Geo-location reporting. See a map of the world
Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
Detailed reporting on every type of content
Search engine reporting, e.g. search phrases, when your site has been indexed and more
Sophisticated customer reporting framework
Filter any system or custom field
Save any report and run later
Export any report to Microsoft Excel for further analysis

Build customer enquiry web forms without programming
Add any number of custom fields to your web form to suit your business
Automatically captures and populates every enquiry in your customer database
Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS
Report on web form submissions including custom fields and easily export to Microsoft Excel
Allow customers to upload files within web forms
Allow real-time credit card processing within web forms, e.g. process donations
Allow refer-a-friend functionality within web forms
Add Image Verification to web forms to stop spam submissions by bots
Allow customers to subscribe to one or more campaign lists within web form
Automatically subscribe customer to a Secure Zone upon submission of a web form
Easily add web form to any web page
Customise the landing page customers see after submitting an enquiry
Customise auto responder email sent to customers after they make an enquiry